Refund policy

Bestees Return & Correction Policy

At Bestees, each product is custom-made, and our policies are designed to balance fairness with protection for our business.

If the Customer Makes a Mistake

• Examples: wrong size, wrong color, incorrect text, or uploading the wrong design.

• Bestees will assist in correcting the order, but all costs for reprinting and reshipping will be the customer’s responsibility.

If Bestees Makes a Mistake

• Examples: misprints, wrong items shipped, or any error in production that does not match the order confirmation.

• Bestees will promptly correct the issue by:

  • Replacing the item at no cost, or

  • Offering another reasonable solution if replacement is not feasible.

Additional Terms

• Claims must be submitted within 7 days of delivery.

• Items must be unworn, unwashed, and in original condition, except when defective or misprinted.

• Because products are made-to-order, returns and exchanges are not accepted for reasons outside of these terms.